ze66 Privacy Policy — How We Handle Your Data
ze66 is committed to protecting the personal information of all players on the platform. This policy explains what data we collect, why we collect it, and how we keep it safe.
Introduction
This Privacy Policy ("Policy") describes how ze66 ("we", "us", "the Platform") collects, processes, stores and protects personal data obtained from players and visitors who access ze66.bio ("the Site"). This Policy applies to all users of ze66, including registered account holders and unregistered visitors. By registering an account or continuing to use ze66, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
ze66 takes data privacy seriously. We collect only the information that is necessary to operate a safe, compliant and functional online gaming platform for Bangladeshi players. We do not sell your personal data to third parties. We do not share your data with advertisers. All data is stored with 256-bit SSL encryption and processed in accordance with this Policy.
Your Privacy at a Glance
Six core principles that define how ze66 handles your personal data every day.
All data in transit and at rest is encrypted using 256-bit SSL. Your login, deposits and account data are protected end-to-end.
ze66 never sells, rents or auctions your personal data to third-party advertisers, data brokers or marketing networks.
You have the right to request a copy of all personal data ze66 holds about you at any time by emailing [email protected].
You may request deletion of your personal data when it is no longer required for the purposes for which it was collected, subject to legal retention obligations.
ze66 uses only essential session and security cookies. We do not use third-party advertising cookies or tracking pixels from external ad networks.
All privacy enquiries, data access requests and deletion requests can be submitted to [email protected]. We respond within 48 hours.
1. Information We Collect
ze66 collects personal data through four primary channels: information you provide directly during registration, information generated by your use of the platform, information provided by payment processors in the course of deposit and withdrawal transactions, and technical data collected automatically by our servers and security systems. The categories below describe each channel in detail.
When you create a ze66 account, we collect your name, date of birth, mobile phone number, preferred payment method identifier (e.g. bKash wallet number or Nagad number), and any identity documents you submit for KYC verification. This data is required to open and maintain your account, verify your age (21+ policy), and process payments.
Every deposit, withdrawal, bonus credit and game wager generates a transaction record. This includes the amount, timestamp, payment method used, game or market reference, and the resulting account balance. Transaction records are retained to fulfil financial record-keeping obligations and to investigate disputes.
When you use ze66 we collect technical data about your session: device type, operating system, browser type and version, IP address, session duration, pages visited, games launched, and responsible gaming settings applied. This data is used to maintain platform performance, detect fraud and improve the user experience.
If you contact ze66 support via email or in-platform messaging, we retain a record of that communication including the content of messages, the date and time of contact, and the resolution of any enquiry. These records are used to maintain service quality, train support staff and resolve disputes.
2. How We Use Your Information
ze66 uses personal data solely for the purposes described in this Policy. We do not use your data for purposes that are incompatible with the reason it was originally collected. The primary purposes for which we process your personal data are as follows:
- To create and administer your ze66 account, including identity verification and age confirmation (21+ policy enforcement).
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa and Mastercard, and to maintain accurate financial records of all transactions.
- To deliver, improve and personalise the gaming experience on ze66, including game recommendations, bonus offers and responsible gaming prompts tailored to your activity.
- To detect, investigate and prevent fraudulent activity, money laundering, underage access, account abuse and any other conduct prohibited under ze66's Terms & Conditions.
- To respond to customer support requests, handle complaints and resolve disputes in a fair and timely manner.
- To fulfil legal and regulatory obligations including record-keeping, anti-money-laundering checks, and responding to lawful requests from competent authorities.
3. Legal Basis for Processing
ze66 processes personal data only where it has a lawful basis to do so. The legal bases on which ze66 relies are:
- Contractual necessity: processing required to perform the contract between ze66 and the player (account creation, payment processing, game delivery).
- Legitimate interests: fraud prevention, platform security, responsible gaming enforcement and customer service improvement — where these interests are not overridden by your privacy rights.
- Legal obligation: processing required to comply with applicable law, including financial record-keeping and anti-money-laundering obligations.
- Consent: where you have given explicit consent to a specific processing activity, such as receiving promotional communications from ze66.
4. Sharing Your Information
ze66 does not sell, rent, trade or otherwise transfer your personal data to third parties for commercial purposes. Your data is shared only in the limited circumstances described below, and only to the extent necessary to fulfil the relevant purpose.
The categories of third party with whom ze66 may share personal data are:
- Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard): transaction data is shared with your chosen payment provider solely to execute deposit and withdrawal instructions. ze66 does not retain full payment credentials beyond what is needed to process a transaction.
- Game providers (Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming and others): your account session token and game preferences are passed to the game provider's systems to load and operate the relevant game. Game providers operate under their own data protection policies.
- Fraud and security service providers: anonymised or aggregated technical data may be shared with specialist fraud detection services to protect the integrity of the platform and all player accounts.
- Law enforcement and regulatory authorities: ze66 will disclose personal data where required to do so by applicable law, court order or lawful request from a competent authority. ze66 will notify you of such a request where legally permitted to do so.
5. Payment Data and Financial Information
When you make a deposit or request a withdrawal on ze66, the transaction is processed by your chosen payment provider (bKash, Nagad, Rocket, Upay, Visa or Mastercard). ze66 does not store your full mobile wallet PIN, bank card number, CVV or online banking password. The payment identifiers we retain (such as your registered bKash number or Nagad number) are used solely to route your withdrawal to the correct account and to match incoming deposits to your ze66 wallet.
All financial records including deposit history, withdrawal history and game wagering history are retained for the minimum period required by applicable financial record-keeping law. This retention period may exceed the period during which your ze66 account is active. If you close your account, your financial records will continue to be held for the legally required retention period before being securely deleted.
6. Cookies and Tracking Technologies
ze66 uses cookies and similar session-management technologies to operate the platform, maintain your logged-in session, remember your language and responsible gaming settings, and detect suspicious or fraudulent activity. Cookies are small text files placed on your device by the ze66 platform when you visit or log in to the site.
ze66 uses only the following categories of cookie. We do not deploy third-party advertising cookies, social media tracking pixels or external analytics beacons on the ze66 platform:
- Essential / session cookies: required for the platform to function. These maintain your login session, carry your account authentication token and store your in-session game preferences. Without these cookies ze66 cannot operate.
- Security cookies: used to detect and block fraudulent login attempts, multiple-account abuse, and automated bot traffic. These cookies are essential for account and platform security.
- Preference cookies: store your language preference (English or Bengali) and responsible gaming settings (deposit limits, session reminder intervals) so they persist across sessions without requiring you to reconfigure them each time you log in.
7. Data Retention
ze66 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law. The following retention schedule applies: active account data is retained for the duration of the account's active life plus a minimum of five (5) years from account closure; transaction and financial records are retained for a minimum of seven (7) years from the date of the transaction; support communication records are retained for three (3) years from the date of the communication; technical log data (IP addresses, session logs) is retained for twelve (12) months from the date of collection.
When the applicable retention period expires, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual. Where data is anonymised rather than deleted, the anonymised dataset may be retained for statistical and platform improvement purposes indefinitely.
8. Your Data Rights
ze66 respects your rights in relation to your personal data. You may exercise any of the following rights at any time by submitting a written request to [email protected]. ze66 will acknowledge your request within 48 hours and respond substantively within 30 calendar days. ze66 will not charge a fee for exercising these rights in ordinary circumstances.
- Right of access: you may request a copy of all personal data ze66 holds about you, including the categories of data, the purposes of processing and any third parties with whom it has been shared.
- Right of rectification: if any personal data ze66 holds about you is inaccurate or incomplete, you may request that it be corrected or updated.
- Right of erasure: you may request deletion of personal data that is no longer necessary for the purposes for which it was collected, subject to ze66's legal retention obligations.
- Right to restrict processing: you may request that ze66 restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where you have objected to processing based on legitimate interests.
- Right to object: you may object to the processing of your personal data where ze66 relies on legitimate interests as its legal basis, including profiling for responsible gaming purposes.
To exercise any of the above rights, email [email protected] with the subject line "Data Rights Request", your registered account username, and a clear description of the right you wish to exercise and the data to which your request relates. ze66 may request proof of identity before processing your request to protect against unauthorised data access.
9. Security Measures
ze66 implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, loss or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit between your device and ze66's servers; encrypted storage of account credentials and sensitive personal data at rest; role-based access controls limiting internal staff access to personal data on a strict need-to-know basis; automated fraud and intrusion detection systems operating continuously across all platform activity; and regular security reviews of platform infrastructure and third-party integrations.
No data transmission over the internet or method of electronic storage is completely secure. While ze66 uses industry-standard security measures and works continuously to maintain them, ze66 cannot guarantee the absolute security of data transmitted to or stored on the platform. If you become aware of any security vulnerability or suspect that your account has been compromised, please contact [email protected] immediately.
10. Children's Privacy and the 21+ Policy
ze66 does not knowingly collect personal data from any person under the age of 21. ze66 operates a strict minimum age policy: all players must be 21 years of age or older to register and use the platform. If ze66 determines that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be permanently closed. If you have reason to believe that a person under 21 has registered an account on ze66, please notify us at [email protected] so that we can take prompt action.
11. Changes to This Privacy Policy
ze66 reserves the right to update or amend this Privacy Policy at any time. When we make a material change to this Policy, we will update the "Last Updated" date at the top of this page. Where a change materially affects your rights or the way in which we process your personal data, we will endeavour to notify you via your registered contact details or through a notice on the ze66 platform before the change takes effect.
Your continued use of ze66 following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the changes, you should stop using ze66 and contact [email protected] to request account closure. It is your responsibility to check this page periodically for updates. This Policy was last reviewed and updated in January 2026.
12. Contact and Data Controller
ze66 is the data controller responsible for personal data collected through the ze66.bio platform. If you have any questions, concerns or complaints regarding this Privacy Policy or the way in which ze66 processes your personal data, or if you wish to exercise any of your data rights, please contact us at: [email protected]. All privacy correspondence should include your registered account username, a clear description of your query or request, and any supporting information that may help us respond efficiently.
ze66 aims to resolve all privacy enquiries within 48 hours of receipt. Complex data rights requests (such as full data subject access requests) will be responded to within 30 calendar days. ze66's support team is available 24/7 via email at [email protected]. Support is not available via telephone; all privacy communications must be in writing via email to ensure an accurate and auditable record is maintained.
Ready to Play at ze66?
Your data is safe with us. Explore our games knowing ze66 protects your privacy every step of the way.